Training Manual . M. 2005. 248 sV training manual considers the tools and methods of quality management used in the implementation of continuous improvement of the implementation of processes (works) at each level of the organization problems of conducting inspections (audits) of quality management systems and / or environmental management systems , Discuss the main approaches to cost accounting , Quality related . The training manual is intended for students studying in the following specialties: 072000 - "Standardization and certification", 340100 - "Quality management" . It can be used in the study of academic disciplines: “Metrology, standardization certification”, “Quality and quality management”, “Standardization”, “Quality management systems”, “Statistical methods of quality control and management”, etc. The training manual will also be useful for master's students, graduate students and specialists of business entities dealing with quality management issues .