Modern approaches to the measurement and analysis of both satisfaction and staff involvement in the processes of the quality management system (QMS) of an educational organization, methods of preparing management decisions projects based on the results of the processing and analysis performed are considered . Much attention is paid to the main stages of the procedure for the formation and implementation of the subsystem for measuring and analyzing data on staff satisfaction and engagement (SLEI) , the systematic interaction of this subsystem with the processes of the QMS of the educational organization is considered, recommendations for assessing the effectiveness and efficiency of QMS processes. Information on the practical implementation of the subsystem of the IAUVP in the advanced divisions of the educational organization . The monograph is intended for researchers and specialists dealing with the problems of product quality management, as well as graduate students, undergraduates and students of economic specialties of educational organizations.