Training. -practice. allowance. — Minsk : BSEU, 2011. 275 s. ISBN 978-985-484-748-1 . The main concepts and categories of the tourism industry, the system, structure and forms of tourism are considered . Functions, principles and methods of tourism management, requirements for the personality of the manager are disclosed; a characteristic of leadership styles is given . Personnel management and management work are characterized in the context of the organizational culture of the tourist enterprise and the effectiveness of tourism management. The economic management of hotels is considered, as well as the quality management of services provided in hotels .