Generalized domestic and foreign experience in the management of hotels and restaurants . The main problems of effective management of the hotel enterprise, the essence and features of the management of the hotel business, its organizational structure, functions and management methods are considered Attention is paid to such fundamental issues as personnel management and work processes, the personality of the manager, as well as quality management in hotels and restaurants . Management decisions are presented as the main result of the manager's work. Conforms to the Federal State Educational Standard for Higher Professional Education of the Third Generation. For undergraduate and graduate students of economic universities, students of the system of retraining and advanced training of hotel and restaurant business .