CMDB and Configuration Management Process, Software Tools Creation and Maintenance, Planning, Implementation Guide
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A professional technical roadmap to Configuration Management Database (CMDB) Management, with templates & design documents, mindmaps, roles & responsibilities, KPIs, audit plans & other IT Service Management resources for organizational implementation.
LF/501941/R
Data sheet
- Name of the Author
- Gerard Blokdijk
- Language
- English
- ISBN
- 9780980497144
- Release date
- 2008
