How to Develop, Implement and Enforce ITIL V3's Best Practices
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Comprehensive walk-though of the 5 Critical Lifecycle Steps, core principles, best practices & support materials for adoption & implementation of the ITIL® V3 IT Service Management Framework.
LF/591823/R
Data sheet
- Name of the Author
- Claire Engle
Gerard Blokdijk
Jackie Brewster - Language
- English
- ISBN
- 9780980513660
- Release date
- 2008
