Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer exp
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A professional technical roadmap & supporting template documentation for Analyzing, Assessing, Managing & Delivering Customer Business Needs & Exceeding Customer Expectations with Help Desk, Support Center & Service Desk.
LF/508845/R
Data sheet
- Name of the Author
- Gerard Blokdijk
Ivanka Menken - Language
- English
- ISBN
- 9781742441306
- Release date
- 2009
