Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer exp

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A professional technical roadmap & supporting template documentation for Analyzing, Assessing, Managing & Delivering Customer Business Needs & Exceeding Customer Expectations with Help Desk, Support Center & Service Desk.
LF/508845/R
Характеристики
- ФИО Автора
- Gerard Blokdijk
Ivanka Menken - Язык
- Английский
- ISBN
- 9781742441306
- Дата выхода
- 2009