Training Manual . — Tambov: Publishing house of FSBEI VPO "TSTU", 2015. — 160 s. — ISBN 978-5-8265-1401-6 . Author's team: Gerasimov B. and . , Gerasimova E. B. , Evseychev A. and . , Zlobin E. In. , Kolmykov S. A. , Lukashina Yu. Yu. , Sizikin A. Yu. , Neighbors G. A. , Spiridonov S. P. Theoretical and methodological problems of quality management in the formation and development of flexible quality management systems of enterprises and organizations . Intended for bachelors in the field of training 38. 03. 01 "Economics", 38. 03. 02 "Management", 27. 03. 02 "Quality Management" and college students studying in specialties 38. 02. 07 "Banking"; 38. 02. 01 "Economics and accounting (by industry)"; 38. 02. 04 "Commerce (by industry)". Can be used by researchers, graduate students and students interested in self-assessment, standardization and economic analysis of the quality management system of enterprises and organizations .