The paper considers the main features of modern society in the period of formation of the 'knowledge-based economy', shows the increasing role of knowledge as an economic resource, analyzes the role of knowledge in the innovation process and in the development of organizations. The influence of management processes on the search, identification, accumulation and dissemination of knowledge is shown. Proposed technology for increasing knowledge by generating new ideas by the methods of 'brainstorming'. The problems of restructuring organizations focused on the creation of new values and promising growth using knowledge management methods are highlighted. The manual is intended for students studying in the specialty "Quality Management", as well as graduate students and university teachers . Can be used by specialists of industrial enterprises for advanced training in the system of additional professional education