Article. Published in the journal Advances in Modern Natural History, 2009, No03, 4 with. In the city ambulance station (GSSMP) g. For almost thirty years, Novokuznetsk has been successfully operating algorithms for receiving and transmitting calls, developed by scientists of the department (A.) Z. Grapes, Y. M. Yankin et al . ). This made a significant contribution to improving the performance of the service as a whole. Since then, the algorithms have not been improved. A lot has changed so far[edit] increased the population for emergency medical care (EMS), respectively, the number of calls served by brigades, the nosological component has changed: the number of serious injuries in an accident is constantly growing, every year the number of people overdosed on opiates and t. d. Reanimation teams were "overloaded" . Therefore, there is a need to conduct a detailed analysis of the existing system, identify shortcomings and find ways to eliminate them.