Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and
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A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.
LF/795855/R
Data sheet
- Name of the Author
- Gitomer
Jeffrey - Language
- English
- ISBN
- 9781885167309
- Release date
- 1998
