Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and

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A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.
LF/795855/R
Характеристики
- ФІО Автора
- Gitomer
Jeffrey - Мова
- Англійська
- ISBN
- 9781885167309
- Дата виходу
- 1998