Everything for the client. 39 rules for unforgettable service
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"Everything for the client. 39 rules of unforgettable service" is a book that will become an integral part of the library of any entrepreneur or manager. The author of the book, Ron Cowper, offers his principles and rules that will help create excellent customer service and provide them with an unforgettable experience. In his book, he describes in detail what service should be, how to improve it and provide the best customer service.
Readers will find in this book 39 golden rules that will help them improve customer relations, increase sales and create a positive image of their business. From simple but effective advice to strategic approaches, anyone who works in the field of customer service will find something useful in this book. "Everything for the customer. 39 rules of unforgettable service" is an ideal guide for those who want to create an environment where customers will always remain satisfied and loyal.
FL/265280/R
Data sheet
- Name of the Author
- Ли Кокерелл
- Language
- Russian