Business Process Management (BPM,) Business Process Management, or Process Management , advanced management discipline , considering optimization and continuous improvement of business processes (or administrative regulations in the case of public and municipal authorities) as the key to improving all components of the company's efficiency. The book examines the key concepts of process management and summarizes its main approaches and methods. Among the literature on BPM, the “Knowledge Body” occupies a special place due to its competence: it does not give original author’s methods, but only proven methods approved by leading experts of the Association of Business Process Management Professionals (ABPMP, www.). abpmp. org). In version 4. 0 includes new topics such as agile methodology, process repositories, minimal programming, RPA, blockchain, artificial intelligence, machine learning, the Internet of Things. Applications are replenished with a model of competencies and a standard training program BPM. The book is intended for managers of all levels, for business analysts, specialists in the field of business process management, information technology specialists, teachers, graduate students, students and all those interested in the process approach to management. The professional standard "Process Management Specialist" and certification of specialists are based on the "Knowledge Body". BPM CBOK is a reference book for any organization planning process management initiatives.