General quality management. Founders of general quality management

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This training manual is an initial (introduction) part of the discipline "General Quality Management" . It consists of two sections (chapters). The first deals with the main aspects of the concept of “quality”, its role in the modern world and Russian economy. The second section briefly reveals the life and activities, merits and contributions of the world-renowned founders (guru) of quality management to the theory and practice of quality management. The manual is intended for students studying in the direction of bachelor's degree 27. 03. 02 "Quality Management" and can also be useful for managers, professionals and a wide range of people interested in improving the processes and results of their activities based on quality.
LF/441053103/R
Data sheet
- Name of the Author
- Антонов С.А.
Антонова И.И.
Смирнов В.А. - Language
- Russian
- ISBN
- 9785436543352
- Release date
- 2020