The book "Technology and organization of hotel services" by O. A. Bormotova is a fascinating and informative work that immerses the reader in the world of the hotel business, revealing all the subtleties and nuances of this fascinating sphere. With the rapid development of the tourism industry and growing competition, understanding the basics of the organization of hotel services becomes not only useful, but vital for all who want to succeed in this area. In his book, Bormotov offers readers an in-depth analysis of various aspects of hotel business, ranging from the basics of management to modern technologies that change the face of the industry. The author not only describes theoretical models, but also shares practical advice that will help both novice specialists and experienced managers. The reader will be able to learn about how to properly organize the work of the hotel, how to create comfortable conditions for guests and how to effectively manage staff. This book will be of interest not only to students and teachers studying the hotel business, but also to practitioners of the service sector. If you want to become a professional in the field of hotel management, "Technology and organization of hotel services" will become your reliable guide. It will find useful recommendations for administrators, managers, marketers and anyone who seeks to improve the quality of service in their institutions. The topics raised in the book cover a wide range of issues, from developing a hotel business concept to introducing new technologies such as process automation and using digital platforms to improve efficiency. Bormotov focuses on the importance of customer service and creating a unique experience for guests, which is a key factor in the successful operation of the hotel. Readers will be able to see how current trends, such as ecotourism and sustainable development, affect the organization of hotel services and what steps need to be taken to remain competitive in the market. The author's style is distinguished by clarity and accessibility, which makes the material easy to perceive. Bormotov uses examples from real practice, which allows the reader to better understand theoretical concepts and apply them in practice. His previous work is also noteworthy, as it highlights various aspects of service management and shows how important it is to be up-to-date with the latest trends. The book "Technology and organization of hotel services" is not just a training manual, but a real find for everyone who is interested in the hotel business. It will be a great addition to the library for both students and professionals looking to expand their knowledge and skills. If you are looking for information on how to create a successful hotel business, how to manage a team and how to make sure that your guests always return, then this book is right for you. Do not miss the opportunity to immerse yourself in the world of hotel services with O. A. Bormotov and discover new horizons in this fascinating and dynamic sphere!