Today, interactive dashboards are the best tool for viewing and analyzing information about the effectiveness of business processes. It is not just a screen with fancy graphics, but a full-fledged information system built on the basis of the infrastructure of business analysis and data integration. The book is based on studies of the work of many companies that have deployed panels of indicators of various types. This allowed Wayne Eckerson to create a kind of guide that can help quickly run performance management programs based on indicator panel technology, ensure maximum efficiency and speed up the receipt of results. If you are a head of a company, an information technology specialist or a student who wants to make a career, armed with the most advanced concepts of improving business efficiency, then this book is for you.