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For a company, the service sector is not enough to simply improve the quality of service - you need to show genuine care for the client Only in this case, a small private enterprise will be able to withstand the difficult conditions of the modern market. Using the example of his hotel, entrepreneur Klaus Kobiell offers a unique approach to service that will allow small businesses to survive and succeed even against the backdrop of an economic downturn.
LF/459380432/R
Data sheet
- Name of the Author
- Клаус Кобьелл
- Language
- Russian
- ISBN
- 9783280052495
- Release date
- 2009
4 books by the same author:
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For a company, the service sector is not enough to simply improve the quality of service - you need to show genuine care for the client Only in this case, a sma...