The Service Providers
Read a fragment
Instant download
after payment (24/7)
Wide range of formats
(for all gadgets)
Full book
(including for Apple and Android)
The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer satisfaction and loyalty. Integrating theory and research, this book explores the factors that determine the performance of service providers, and points to important managerial implications.
LF/655615816/R
Data sheet
- Name of the Author
- D.
Yagil - Language
- English
- ISBN
- 9780230514973
- Release date
- 2008
![[Dark Drabbles 05] • Unravel](https://lionbook.net/1034371-thickbox_default/-dark-drabbles-05-unravel.jpg)
