This volume in the Business Analysis Professional Development Series by leading expert and keynote speaker Jamie Champagne is the second edition of our number #1 best seller. It is an instructional text that will help relatively new analysts, and those expected who do business analysis work in addition to their main role, build their skill sets, master the essentials, and advance their careers. Since the content is aligned with the consensus-based business analysis standards of both the Project Management Institute (PMI) and the International Institute of Business Analysis (IIBA), as articulated in their respective guides and bodies of knowledge, this book continues to be an excellent reference for the PMI-PBA, ECBA, CCBA, and CBAP certification exams. Seven Steps to Mastering Business Analysis, 2nd Edition, presents detailed explanations of business analysis concepts, terms, tasks, and techniques, and includes examples to help readers understand how to apply them to real-world situations. It also delineates the key activities that are core to the BA role and the diverse range of activities analysts perform based on their career competency level, ranging from problem solving and identification of business opportunities, to complex systems thinking and solution development, to strategic planning and change management. Even for those not interested in certification, like its first edition, this guide is a must-have reference for BA generalists, specialists, and hybrids at every career level and industry segment or perspective.