The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers

The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers

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LF/241859/R
English
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Customer Success Managers and Account Managers are the newest addition to the sales team, whether they and their organizations know it or not. Building on the ideas in The SaaS Sales Method, which discusses how fundamental sales skills must be applied by every customer-facing employee, The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers goes deep on the fundamental skills of CSMs and Account Managers. It also goes beyond, to discussing in detail how CSMs and AMs must interact with other sales teams in order to truly maintain an consistent customer experience and maximize revenues from existing customers.
LF/241859/R

Data sheet

Name of the Author
Dominique
Jacco
Levin
Winning by Design
van der Kooij
Language
English
ISBN
9781986506311
Release date
2018

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The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers

Customer Success Managers and Account Managers are the newest addition to the sales team, whether they and their organizations know it or not. Building on th...

Write your review

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