In short, referencing. Unfortunately many TMAs and end-of-course assessment (ECA) lose marks because they are badly referenced. This short document tells you how to reference. Referencing is covered in the boring (but important and often unread) bit at the start of the Assignment Booklet. However, it has become clear to us on the DU301/DU321 Course Team that the message about referencing is not getting through, affecting TMA marks, ECA marks and ultimately the grades awarded for this course. Please take a little time now to study what's in this document, practice it (if you need to) and follow these rules in all your TMAs and the ECA. Referencing isn't going to fire your imagination, but it's easy to do, and you do have to do it.