Business process benchmarking : finding and implementing best practices

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Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results.
LF/443696/R
Data sheet
- Name of the Author
- 1935-
Camp
Robert C. - Language
- English
- ISBN
- 9780873892964
- Release date
- 2017