Selecting and assimilating new employees -- Introduction to hr -- Workforce planning¿succession planning -- The legal landscape of employee rights -- Strategic recruitment -- Job descriptions -- Determining hiring criteria -- Hire from inside or outside the organization? -- Recruiting from outside the organization -- The interview -- Making a hiring decision -- Making a job offer -- On-boarding new employees -- Employee engagement and retention -- Strategic retention -- Employee engagement -- Workplace flexibility -- Rewards and recognition -- Total rewards -- The legal landscape of compensation -- Compensation: an introduction -- Developing a salary structure -- The legal landscape of employee benefits -- Employee benefits -- Employee development -- Assessing employee development needs -- Best approaches to developing employees : training, mentoring, coaching, individual development plans -- Coaching as an employee development strategy -- Performance management -- Chapter 26á: critical conversations -- Employee relations -- Employee and labor relations -- Moving from conflict to collaboration -- Risk management -- Ending the employment relationship -- Conclusion: emerging trends and challenges -- Appendix: additional resources -- Chapter notes -- Bibliography -- Index -- About the authors.