Crucial conversations: tools for talking when stakes are high
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The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
LF/889160/R
Data sheet
- Name of the Author
- Al Switzler
Joseph Grenny
Kerry
Patterson
Ron McMillan - Language
- English
- ISBN
- 9786613255815
- Release date
- 2012
