4 steps towards the client
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Relationships with internal customers also influence the development and value of a business. This material is about the “4 Steps of Service Behavior” model. Application of the model helps: increase conversion and sales volume, develop the quality of services, resolve conflicts between departments, reduce turnover and increase staff loyalty, and also prepare people for interviews and building their own professional practice. Author of the book cover image: Maxim Imass.
FL/195277/R
Data sheet
- Name of the Author
- Максим Имасс
- Language
- Russian
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Relationships with internal customers also influence the development and value of a business. This material is about the “4 Steps of Service Behavior” model....