The textbook presents theoretical and analytical materials on the formation of communicative skills of future doctors, gives recommendations on the main aspects of competent communication with patients of different ages. The model of formation of communication skills used in building relationships doctor-patient to practice them in practical classes with medical students is presented . The manual contains theoretical, analytical material and assessment tools for practical exercises (control questions, test tasks and situational tasks) . The training manual was developed in accordance with the requirements of the GEF VO in specialties 31. 05. 01 Treatment, 31. 05. 02 Pediatrics, 31. 05. 03 Dentistry