The manual is devoted to the study of the basic principles of modern business etiquette and the rules of behavior in various communication situations : business and social conversations, the appearance of a business person, etiquette rules at the table, as well as many other issues, the knowledge of which helps to make a favorable impression in society and achieve success in the business sphere. The training manual is intended for students studying the Etiquette discipline in the areas of training 42. 03. 03 Publishing, 43. 03. 02 Tourism, 51. 03. 02 Folk art culture, 51. 03. 03 Social and cultural activities, 51. 03. 05 Library and Information Activities.