The manual is an integral part of the training and methodological complex of the course “Quality Management in International Corporations” )”, developed in accordance with the requirements of the GEF EDP . The proposed material will allow students to learn modern ideas about quality management in international corporations , Factors and Conditions , Ensure effective quality management and management , as well as master the basics of methodology and methodology in the field of total quality management ; acquire basic practical skills in the development and management of product quality improvement processes. Intended for students studying in the direction of training 38. 03. 02 Management .