The book “Fundamentals of professional ethics and etiquette” is an important and relevant work created by a team of authors that immerses the reader in the world of business communication and professional norms. In today’s increasingly complex and multi-faceted society, knowledge of the basics of ethics and etiquette plays a key role in achieving success in both career and personal life. This book is intended for a wide range of readers: from students seeking a successful career, to experienced professionals who want to update their knowledge and skills. It will be useful for those who work in the field of service, management, education and other areas where communication and interaction skills are important. If you want to learn how to build harmonious relationships with colleagues, customers and partners, then this publication will become your reliable assistant. In the "Fundamentals of Professional Ethics and Service Etiquette" the authors raise many important topics. They discuss what professional ethics is and how it affects the working atmosphere, consider the principles of business communication, the rules of behavior in various situations, as well as the importance of observing corporate culture. The reader will learn how to behave correctly at business meetings, how to build trust with colleagues and how to cope with conflicts. The book also touches on aspects of non-verbal communication, which is an integral part of successful interaction. The style of the authors is characterized by accessibility and clarity of presentation, which makes the material easy to perceive. They use real examples from practice, which allows the reader not only to understand the theoretical aspects, but also to see how they are applied in practice. This makes the book not only a tutorial, but also a practical guide that can be used in everyday life. The book "Fundamentals of Professional Ethics and Service Etiquette" also touches on important topics such as diversity and inclusiveness in the work environment, which is especially relevant in the modern world. The authors emphasize that respect for differences and the ability to work in multinational teams are not just fashionable words, but the necessary skills to succeed in a globalized world. If you are looking for literature that will help you become more confident and improve your communication skills, then this edition is for you. It will be an excellent addition to the library of everyone who seeks personal and professional growth. In addition, the book will be of interest to those who study the psychology of communication and sociology, as it touches on many aspects of human relationships. Do not miss the opportunity to immerse yourself in the world of professional ethics and service etiquette with this wonderful book. It will be your faithful companion on the way to success and will help you to establish harmonious relationships in a professional environment. Read, learn and put your knowledge into practice and you will see how your life will change for the better!