Hospitality industry

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The Hospitality Industry is a unique work created by a team of authors that immerses the reader in the exciting world of hotel and restaurant business. This book will become an indispensable assistant for students, professionals and anyone interested in the peculiarities of work in the service sector. It covers a wide range of topics, from the basics of management to the current trends and technologies that shape the industry. The book offers the reader an in-depth understanding of how the hospitality industry functions. The authors address key aspects such as service quality management, marketing, financial management, and human resources. Each section is filled with practical examples, which allows not only to get acquainted with the theory, but also to see how this knowledge is applied in practice. The reader will be able to learn about how to create a unique customer experience that will be remembered, and how to manage the team to achieve maximum efficiency. This book will be especially interesting for students studying in the faculties of hotel and restaurant business, as well as for those who already work in this field and strive to improve their skills. Young professionals will find in it useful tips and strategies that will help them move up the career ladder In addition, the hospitality industry will attract the attention of owners and managers of hotels and restaurants who want to optimize their processes and improve the level of service. The themes raised in the book are relevant and diverse. The authors explore the impact of technology on the industry, including the automation of processes and the use of big data to analyze consumer behavior. In a rapidly changing world, where customer preferences can change in a matter of days, the ability to adapt and anticipate trends is becoming a key success factor. The book also touches on the importance of sustainable development and environmental responsibility, which is becoming increasingly relevant in modern society. The style of the authors is characterized by accessibility and clarity of presentation. They use live examples from real practice, which makes the material not only informative, but also fascinating. Readers will be able to easily absorb information and apply it in their professional activities. The team of authors includes experts with many years of experience in the industry, which adds additional value and authority to the book. If you are looking for a book that will help you understand the intricacies of the hospitality industry, the Hospitality Industry will be an excellent choice. It is suitable for both beginners and experienced professionals who want to expand their knowledge and skills. This book not only enriches theoretical knowledge, but also inspires practical action, which makes it an indispensable tool in the world of hotel and restaurant business. In search of literature on the subject of management in the service sector, you may encounter works such as “Hotel Management” or “Marketing in the hospitality industry” However, the Hospitality Industry stands out for its depth of analysis and practical approach, making it a must-read for anyone who wants to succeed in this dynamic and exciting field.
LF/291321819/R
Data sheet
- Name of the Author
- Collective of authors
- Language
- Russian