Regulation (EU) 181/2011 of the European Parliament and of the Council of 16 February 2011. on the rights of passengers in bus service” is an important and relevant document, which is not just a set of rules, but a whole system for protecting the rights of passengers traveling on buses in the European Union This regulation was a significant step in providing legal security and comfort for millions of people using bus transportation on their trips. Unlike many legal texts, which may seem difficult and difficult to understand, this edition offers the reader an accessible and understandable summary of the key provisions of the regulations. It covers such important aspects as the rights to information, accessibility for people with disabilities, compensation for delays and cancellations of flights, as well as baggage handling rules. The reader will be able to find out what rights he has as a passenger, and how they can be defended in case of problems. This book will be of interest not only to lawyers and specialists in the field of transport legislation, but also to ordinary citizens who often use bus services. Young people, students, working people, and the elderly will all find useful information here that will help them feel more confident during their trips. This is especially true for those who plan to travel to EU countries, because knowledge of their rights can significantly improve the experience of travel. The topics raised in the book concern not only the rights of passengers, but also the broader problem of accessibility of public transport for all categories of citizens. In the context of globalization and increasing mobility of the population, issues of transport accessibility are becoming increasingly relevant. Regulation 181/2011 was an important step towards ensuring equal opportunities for all, including people with disabilities. This emphasizes the social responsibility of the state and the need to create a comfortable environment for all citizens. The style of the authors who gathered to write this book is distinguished by clarity and conciseness .. They strive to convey to the reader not only legal information, but also practical advice that will help in real situations. This makes the book not only a useful reference book, but also a fascinating read for anyone interested in consumer rights and transport policy. We should not forget that the book “Regulation (EU) 181 /2011” can be useful for professionals in the field of tourism, logistics and transport management .. It provides important knowledge that will help them better understand the rights of their customers and provide quality service. If you are looking for information on passenger rights, are interested in transport legislation or just want to be sure of your rights while traveling, this book will be your reliable assistant. It will help you not only to understand complex legal terms, but also to learn how to act in various situations related to bus transportation. Thus, Regulation (EU) 181/2011 is not just a book, but an important resource that opens the door to understanding the rights of passengers in bus service and helps every reader to become more aware and protected in their journeys.