Statistical study of the quality of services to the population in municipalities

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The book "Statistical study of the quality of services to the population in municipalities" by B. N. Afanasyeva is an in-depth and comprehensive study devoted to the topical topic of assessing the quality of services provided to the population within municipalities. This work will become an indispensable source of knowledge for students, graduate students, researchers and practitioners in the field of sociology, economics, public administration and statistics. In his book Afanasiev not only analyzes the existing methods of assessing the quality of services, but also proposes new approaches based on modern statistical methods. It immerses the reader in the world of numbers and data, showing how to correctly interpret research results and apply them to improve the quality of life of citizens. The book covers a wide range of topics, including the methodology of data collection, analysis of the results and practical recommendations for the implementation of changes in municipal structures. Readers interested in the issues of quality of life, social policy and management will find in this work many useful ideas and practical examples. The book will be of particular interest to professionals working in local governments, as well as those engaged in social research and data analysis. It is suitable for both young professionals and experienced professionals seeking to deepen their knowledge in the field of statistics and service quality assessment. Afanasyev raises important topics such as the availability and quality of social services, the satisfaction of citizens, as well as the impact of various factors on the perception of these services. He emphasizes that quality services are not just numbers, but the real life of people, and their assessment should be based on the opinion of citizens themselves. This makes the book particularly valuable in an environment where public opinion and the needs of the population become the most important criteria for managerial decision-making. The author's style is distinguished by clarity and accessibility, which allows even complex statistical concepts to be perceived easily and at ease. Afanasyev uses many examples from real practice, which makes the material more clear and understandable. His previous works, such as “Economic Statistics” and “Social Research in Russia”, have also been recognized for their scientific validity and practical orientation. The book “Statistical study of the quality of services to the population in municipalities” is not just a textbook, but a real find for anyone who wants to understand how, based on statistics, you can improve the quality of life in your city or district. It inspires action and encourages reflection on how important quality services are to each of us. If you are looking for information on how to evaluate the quality of services in your municipality, or want to learn about modern methods of statistical analysis, this publication will become your reliable assistant. Do not miss the opportunity to immerse yourself in the world of statistics and social research with a B. N. Afanasiev is an author who knows how to make the complex simple and accessible to everyone.
LF/868659295/R
Data sheet
- Name of the Author
- Афанасьев
В. Н. - Language
- Russian