This book is designed to help your department identify and develop its own strategic plan, as well as enhance the department's abilities to manage the organization effectively and deliver quality service to the community. Contents: Introduction Identifying the department's values Planning stratigecally Selecting and recommending a strategic planning process Identifying the department's mandates Developing the mission of the department Creating a philosophy of operations Assessing the opportunities and threats of the of the external environment Assessing the strengths and weaknesses of the internal environment Identifying the strategic issues of the department Creating strategies for strategic issues Creating the department's ideal future through proactive futuring Operational planning from a strategic perspective Creating a written strategic plan Stratigic management Cyclic planning Appendices (mission statement examples and comprehensive exercises)