Salesforce is the leading CRM software, it is also well known forits innovation. There are 3 releases every year, where lots of newfeatures are introduced for you to use. This book will share with youthe powerful features of the Lightning platform that you may not know.Thereis a lot of Salesforce books out there, but all of them are verytechnical and targeted to Salesforce admin, developer, and architect.This book is targeted specifically to business users, from Sales Ops,Sales Admin, Sales Rep, Sales Management, Business Analyst, Customer Support, Marketing Manager, Commercial Excellence, Operation, etc.Thisbook will provide handy and practical tips on the Salesforce platform,empower you in your daily jobs, so you can work efficiently and be moreproductive in supporting your daily works, collaborate with your team,use the new features that you are not aware of, and performing dataanalysis to understand your business.