Getting started : from hopelessness to action -- Getting to the media : finding a public voice -- Expanding nationwide : learning the importance of speaking powerfully -- Our first victory : the Global Primary Health Care Initiative -- Getting to our courage and action on Ethiopia -- Moving to Washington and to new issues : the International Fund for Agricultural Development -- Vitamin A : believing is seeing -- Shots felt around the world : the Universal Child Immunization Act -- Raising money : fundraising was a slower breakthrough -- Starting a RESULTS group in Albuquerque or any city : if at first you don't succeed -- Expanding RESULTS beyond the United States : starting RESULTS in Britain -- Going down under : starting RESULTS in Australia -- Starting RESULTS in Germany -- Starting RESULTS in Japan -- Banking on the poor : the Microenterprise Loans for the Poor Act -- A personal healing and an organizational healing : building community -- Eliminating the worst aspects of poverty : the Global Poverty Reduction Act -- The Global Poverty Reduction Act : part II -- RESULTS conferences : more time for healing -- Getting coverage on RESULTS : I love a parade -- Checking implementation : is the Microenterprise Poverty Lending Program working? -- Shining a light on the needs of children : the 1990 World Summit for Children candlelight vigils -- Starting RESULTS in the USSR -- How to heal the break between people and government : the presentation is the first step -- How to do it! : RESULTS innovations -- Working with a member of Congress -- Working with the media : speaking to the entire community -- 1991-2004 : from civic cynics to empowered citizens -- The RESULTS model takes aim at climate change -- Center for Citizen Empowerment and Transformation.