Acknowledgments; Introduction: The Shortest Distance; Chapter 1. Speaking Up (Meetings and Conference Calls): Meeting Challenges; Chapter 2. Heavy Lifting: Presentation Challenges; Chapter 3. Putting Yourself Out There (Networking and Job Interviews): Networking Challenges; Chapter 4. Sealing the Deal: Sales Call Challenges; Chapter 5. Realizing the Problem: Personal Complaints; Chapter 6. Breaking the Pattern: Business Complaints; Chapter 7. Breathing with Authority: Powerful Speech Techniques; Chapter 8. No Shouting Please: Controlled Speech Techniques;Everyone has experienced some level of discomfort when it comes to public speaking. Better Business Speech is a self-help book full of tricks, techniques, and shortcuts that are designed to prepare you for present and future speaking opportunities and challenges, so you can present your best self in a range of business situations.