Whether you are a first-time manager, a function specialist, or someone running your own organization, your objectives will always be the same: how do I obtain—and sustain—the best performance from both myself and my team?Based on in-depth experience of developing people and initiating change within many types of organizations, Mark Thomas provides a practical guide to mastering the essential techniques of people management.He explains all the key concepts clearly and his book, packed with examples, charts, tips, and techniques, is full of practical advice and shrewd insights. Written by an author with many years' experience as a successful trainer and consultant, Mastering People Management is an outstanding introduction to the subject: it covers all the ground with thoroughness and clarity together with examples and insights that bring theory to life.