Professional Ethics and Service Etiquette . The textbook, created by the team of authors, is an indispensable resource for everyone who seeks to develop their professional skills and deepen their understanding of the importance of ethics and etiquette in the working environment. This guide not only highlights key aspects of professional behavior, but also helps readers realize how these principles affect career success and reputation. The main idea of the book is that professional ethics and etiquette are not just a set of rules, but important components of a culture of communication and interaction in any organization. The authors consider in detail how these concepts form an atmosphere in the team, contribute to the creation of trusting relationships and increase the level of responsibility. The reader will be able to learn about how to behave correctly in various situations, from business meetings to communication with customers and partners. The manual will be especially useful for students, young professionals and anyone who wants to improve their skills in business communication . It is suitable for people working in various fields - from business to public administration. If you are looking for a career, want to become more confident and learn how to properly present your ideas, this tutorial will become your reliable assistant. The topics that are raised in the book cover a wide range of issues, from the basics of business communication to the complex ethical dilemmas that can be encountered in the process of work. The authors discuss the importance of ethical compliance, as well as the impact of cultural differences on work etiquette. The reader will be able to understand how to respond to criticism, how to negotiate and how to build long-term relationships with colleagues and customers. The style in which the manual is written is clear and accessible. The authors use examples from real practice, which allows the reader to easily absorb the material and apply it in life. The book is written taking into account the current realities and needs of the labor market, which makes it especially relevant. It will be a great addition to the library of any professional seeking self-improvement. If you are looking for literature that will help you master the art of business communication and understand how ethics affects career success, “Professional Ethics and Service Etiquette” is exactly what you need. This book not only teaches, but also inspires change, helps to form the right habits and approaches to work. Do not miss the opportunity to immerse yourself in the world of professional ethics and service etiquette, which opens up new horizons for your career growth and personal development. Read, learn and apply the knowledge gained in practice to become not only a successful specialist, but also a person who is trusted and respected in a professional environment.