The book "Means and methods of quality management: a textbook" edited by B. In. Efimova is an important work that will become an indispensable assistant for students, graduate students and practitioners in the field of quality management. This manual covers a wide range of topics related to methods and tools that help organizations achieve high quality standards in their activities. In today's world, where competition in the market is becoming more acute, quality management is becoming a key factor of success. The book offers the reader an in-depth understanding of how different methods and tools can be applied to improve the quality of products and services. It includes both theoretical aspects and practical examples, which makes the material accessible and understandable to a wide audience. The manual will be especially useful for those who are interested in quality management in the production sector, as well as in the service sector. Students of technical and economic specialties, as well as specialists working in the field of management and quality control, will find a lot of useful information in this book. It will be an excellent addition to management training courses, as well as help in preparation for exams and defense of diploma papers . One of the key topics addressed in the book is the implementation of quality management systems, such as ISO 9001, which are becoming the standard for many organizations. The author’s team explains in detail how to properly organize quality control processes, how to conduct an audit and what tools to use to analyze and improve quality. The reader will be able to learn about statistical control methods, such as control maps and causality analysis, which will allow him to apply this knowledge in practice. The style of writing the book is clear and logical, which makes it convenient for perception. Each section is structured in such a way that the reader can easily find the necessary information and understand the basic concepts. In addition, the manual includes many illustrations, diagrams and tables that help visualize complex ideas and make learning more effective. The book “Quality Management Tools and Techniques” also touches on important topics such as risk management and innovation in the field of quality. With rapid technological progress and changes in the market, understanding these aspects becomes critical to successful business. Readers will be able to understand how the introduction of new technologies and approaches can affect the quality of products and services, as well as the overall effectiveness of the organization. If you are looking for a book that will help you understand the intricacies of quality management, then this guide will be an excellent choice. It will not only enrich your knowledge, but also give practical tools for application in real life. In. In. Efimov and his colleagues have created a work that will be relevant for both novice professionals and experienced professionals seeking to improve their skills. Do not miss the opportunity to get acquainted with this useful book, which will become your reliable companion in the world of quality management Read, learn and apply the knowledge gained in practice to reach new heights in your career!