The book “Management of IT services and infrastructure”, created by the team of authors, is a valuable guide for all who are interested in modern approaches to information technology management .. This publication will become an indispensable assistant for IT managers, system administrators, as well as students and professionals seeking to deepen their knowledge in the field of IT services management. From the first pages, the book immerses the reader in a world where technology plays a key role in business and everyday life. The authors consider in detail the concepts, methods and practices that allow to effectively manage IT infrastructure and services, ensuring their reliability, availability and security. The reader will be able to learn about best practices in the implementation of ITIL, COBIT and other methodologies that help organize the work of IT departments and increase their effectiveness. The book will be of particular interest to those working in a rapidly changing environment where it is necessary to adapt to new challenges and requirements. It is suitable for both novice professionals and experienced professionals who want to refresh their knowledge or master new approaches in IT management. If you want to improve the quality of IT services provided, improve user satisfaction and optimize IT costs, this publication will become your reliable companion. The topics raised in the book cover a wide range of issues, from project management and change to risk analysis and data security. The authors emphasize the importance of integrating business processes with IT strategies, which allows creating a harmonious and productive environment for work. They also share practical examples and case studies that illustrate successful approaches to managing IT services in various organizations. The style of the authors is characterized by accessibility and clarity of presentation, which makes complex concepts understandable even for those who are just starting their way in the IT world. The book is replete with graphs, charts and tables, which helps to better absorb the material and apply it in practice. This makes reading not only useful, but also fascinating. If you are looking for literature that will help you understand the intricacies of IT services management, pay attention to other works, such as “Project Management in IT” or “Basics of Information Technology” These books can also be useful for expanding your knowledge and skills in this area. “Management of IT services and infrastructure” is not just a book, but a whole encyclopedia of knowledge that will help you become a more confident and competent specialist in the world of information technology. It inspires new ideas and approaches, encouraging the reader to actively apply the acquired knowledge in their professional activities. Do not miss the opportunity to become a part of this fascinating journey into the IT world!