The book "The manual for those responsible for the functioning of the quality management system in the structural divisions of BNTU" by A. A. Rakitsky is a unique and practical guide who will become an indispensable assistant for all who strive to improve quality management processes in educational institutions. In the Modern World , where the quality of education and its compliance with international standards are becoming increasingly relevant, This guide offers the reader an in-depth understanding of the principles and practices, necessary for the successful implementation and operation of a quality management system (QMS) . The book is intended for a wide range of readers: from heads and managers of educational institutions to teachers and students studying quality management. It will be especially useful for those who work in the structural units of BNTU and other universities, as well as for everyone who is interested in improving the quality of the educational process. If you want to improve your professional competence in the field of quality management, this manual will be a real discovery for you. A. A. Rakitsky, known for his deep knowledge in the field of management and quality, offers the reader not only theoretical calculations, but also practical recommendations based on real examples and experience. The author focuses on the importance of integrating the quality management system into the daily activities of structural units, which allows not only to increase the level of educational services, but also to create an effective and productive atmosphere for work. The book discusses key topics such as the development and implementation of quality standards, assessment and monitoring of educational processes, as well as methods for improving the skills of employees. Rakitsky shares his knowledge on how to create a culture of quality in an organization that will contribute not only to achieving high results, but also to the formation of a positive image of an educational institution. An important aspect is also the discussion of the role of feedback and the involvement of all participants in the educational process in the quality management system. The author’s style is distinguished by clarity and accessibility, which makes the material understandable even for those who are just beginning to get acquainted with the topic of quality management. Rakitsky uses many examples from practice, which helps the reader to better absorb the material and apply it in his work. In addition, the book contains useful diagrams and tables that clearly illustrate the key points and make the learning process more exciting. If you are looking for literature that will help you understand the intricacies of quality management in the educational environment, the “Guide for those responsible for the functioning of the quality management system in the structural units of BNTU” will become your reliable companion. This book will not only enrich your knowledge, but also inspire the introduction of new ideas and approaches in your professional activities. In conclusion, it is worth noting that the work of A. A. Rakitsky is not just a manual, but a whole philosophy of quality management that can change the approach to the educational process. Readers interested in the topics of management, quality and education will find in this book many useful ideas and practical tips that will help them reach new heights in their careers and make a significant contribution to the development of the education system.