The Psychology of Business Communication . Workshop. H. 1" by L. A. Kiseleva is a unique publication that immerses the reader in the world of effective communication in the business environment. If you want to understand how to establish productive contacts, build trust with colleagues and partners, and learn how to manage conflicts and stressful situations, then this book will become your reliable assistant. L. A. Kiselev, a well-known specialist in the field of psychology and business communication, offers readers not only theoretical knowledge, but also practical tools that can be applied in everyday life. In the first part of the workshop, the author focuses on key aspects of interaction in business, such as verbal and non-verbal communication, active listening, and the art of argumentation and persuasion. The book is filled with examples from real practice, which makes the material accessible and understandable. This book will be of interest to a wide range of readers - from students studying management and psychology, to experienced professionals seeking to improve their communication skills. If you work in the field of sales, project management or HR, then “Psychology of business communication . Workshop. H. 1" will help you not only to increase your professional competence, but also to establish a more harmonious relationship with colleagues and customers. The topics raised in the book are relevant for both beginners and experienced professionals. Kiselev considers the importance of emotional intelligence in business communication, which allows the reader to better understand himself and others. It emphasizes how important it is to be able to adapt to different styles of communication and to find a common language with people who have different views and approaches. This is especially important in the context of the diversity of cultures and mindsets that we see in modern business. The author's style is clear and accessible. Kiselev is able to explain complex concepts in simple language, which makes his books easy to understand. In addition, in "Psychology of Business Communication. Workshop. H. 1" you will find a lot of exercises and tasks that will help to consolidate the knowledge gained in practice. This makes the book not just a theoretical tool, but a real tool for self-development. If you are looking for literature that will help you become more confident and successful in business communication, pay attention to other works of L. A. Kiseleva . His books, such as Management Psychology and Communication in Business, are also noteworthy and will help you broaden your horizons in psychology and business. In conclusion, “Psychology of business communication . Workshop. H. 1" is not just a book, but a whole world of knowledge and practical skills that will help you become a master of communication in business Do not miss the opportunity to improve your skills and reach new heights in your career. Read, practice and discover new horizons in the business world!