The book "Means and methods of quality management" by E. N. Shchepetkina is an indispensable resource for all who seek to deepen their knowledge in the field of quality management and optimization of production processes. In today's world, where competition in the market is becoming more stringent, understanding of the principles and tools to ensure high quality products and services, acquires special significance. In his book, Shchepetkin offers readers a comprehensive look at methods and tools that help not only identify and eliminate shortcomings, but also predict possible problems even before they occur. The author shares his knowledge and experience based on many years of practice in the field of quality management, which makes the material not only theoretically sound, but also practically applicable. The book will be of interest to a wide range of readers: from students and graduate students of technical specialties to practitioners in the field of management and quality. If you work in the production sector, do quality control or just want to improve your skills in this area, then “Quality Management Tools and Methods” will be a real find for you. It will also be useful to managers of companies seeking to improve the efficiency of their business processes and improve the quality of services offered. The topics raised in the book cover a wide range of issues related to quality management. Schepetkin considers both classical methods, such as the control of statistical processes and six sigma, and modern approaches, including lean production and goal management. Readers will be able to learn about how to properly organize a quality management system, what tools to use to analyze and improve processes, and how to implement changes in the organization to achieve the desired results. The author pays special attention to the practical aspects of the application of various methods .. He gives many examples from real practice, which allows the reader to better understand how theoretical knowledge can be applied in specific situations. This makes the book not only a tutorial, but also a practical guide that can be used in everyday work. Shchepetkin's style is clear and accessible. He skillfully combines theory with practice, which makes the material understandable even for those who are just beginning to get acquainted with this topic. In his works, there is a passion for the subject, as well as a desire to share his experience and knowledge with readers. In addition, the author is the author of other well-known works in the field of quality management, which confirms his high level of expertise. “Means and methods of quality management” is not just a book, but a whole world of knowledge that opens up new horizons for the reader in understanding quality management. It will become a reliable companion for those who want not only to master the theoretical foundations, but also to learn how to apply them in practice. By reading this book, you can not only improve your professional skills, but also make a significant contribution to the development of your organization, increasing its competitiveness in the market. If you are looking for literature on quality management, process optimization, quality control or management, then “Quality Management Tools and Methods” from E. N. Snippets are what you need. Immerse yourself in the world of quality management and discover new opportunities for professional growth!