The book “The Secretary is the face of the company (the image of the secretary, business etiquette and protocol)”, written by a team of authors, is an indispensable source of knowledge for all who seek professional development in the field of office management and business communication. This publication not only highlights important aspects of the secretary's work, but also offers readers a deep understanding of the role they play in building a company's image. A secretary is not just an assistant, but the first person that clients and partners face. The book details the key skills needed to successfully fulfill this role, from time management and workflow organization to communication skills and business etiquette. Readers will be able to learn how to negotiate correctly, how to create a positive first impression and how to maintain a high-level image of the company. This book will be of interest to a wide range of readers: from students studying management and business administration, to experienced professionals who want to improve their skills and increase their value in the labor market. It will be useful for those who work in the office, as well as for managers who want to better understand how to effectively manage their team and create a harmonious working atmosphere. The topics raised in the book cover a wide range of issues such as business etiquette, protocol, conflict management, and creating a positive image. These aspects are extremely important in modern business, where a first impression can play a crucial role in the success of the company. The authors emphasize that the secretary is not just a performer of tasks, but a strategic partner capable of influencing the overall atmosphere in the office and the perception of the company by customers. The style of the authors is distinguished by clarity and accessibility, which makes the material easy to perceive. The book is filled with practical advice, examples from real practice and useful recommendations that will help readers not only to master the theory, but also to apply it in practice. This edition will be an excellent addition to the library of any professional seeking development in the field of business communication. If you’re looking for books on business etiquette, office management or career development, “The Secretary is the face of the company” will be an excellent choice. It will help you not only to master the necessary skills, but also to understand how important your role is in the success of the company. Readers interested in the topics of image, protocol and business communication will find in this book many useful tips and ideas that can be immediately applied in their work. Thus, “The Secretary is the face of the company” is not just a textbook, but a real reference book for everyone who wants to become a master of his craft. It inspires professional growth and opens new horizons in understanding the role of the secretary in modern business. Do not miss the opportunity to learn more about how to become not just a good secretary, but a real face of your company!