Study of problematic issues of quality management of customs services: monograph

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The monograph analyzes modern problems in the field of customs services. At the same time, domestic and foreign views on the development of the management system of state customs services . are taken into account. Particular attention is paid to improving the quality of customs services as a necessary condition for improving customs administration . At the same time, the concept of customs service has been comprehensively studied, and its quality has been considered as an object of systematic research. The paper also explores the conceptual and theoretical aspects of improving the quality management of customs services and on this basis proposed methodological approaches to the quality management of services .. This work is intended for scientific and pedagogical personnel, practical workers, doctoral students, postgraduates, students of the specialty, bachelor's and master's degrees .
LF/65004049/R
Data sheet
- Name of the Author
- Гупанова Ю.Е.
Симахин О.Г.
Черныш А.Я. - Language
- Russian
- ISBN
- 9785959003067
- Release date
- 2012