;Customer is always right!? How to defend your rights in the store and catering establishment BOOKS ; HUMANITARIAN SCIENCES Title: Customer is always right!? How to defend your rights in the store and catering establishment. Author: Gusyatnikova D. E. Publisher: Omega-LYear: 2008. Pages: 146. Format: pdf. Size: 1.3 MB. Quality: excellent. Language: Russian. A practical guide in a simple and accessible form invites readers to learn their consumer rights in catering establishments (cafes, restaurants, canteens, etc.) p. ) and when purchasing food products in stores. From the book you will learn how to behave correctly in case of purchase of low-quality goods and defend your rights in a cafe or restaurant with the least expenditure of nerves and time, how to protect your interests, including in court, without the help of a lawyer . comburbobit. Net 0