Getting Them To See It Your Way:Dealing With Difficult And Challenging People
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Combining humour with common sense, this guide offers stategies for transforming difficult relationships into avenues of communication and personal development. Step-by-step techniques show how to deal with conflict, polish listening skills and resolve problems with ideas, not emotions.
LF/359317798/R
Data sheet
- Name of the Author
- Judith
Judith Segal PhD
Ph.D. Segal - Language
- English
- ISBN
- 9780737303773
- Release date
- 2000
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